cobeat: Terms + Conditions (including class cancellation policy)

last updated: 1 February 2026

Welcome to cobeat 💛

By booking or attending any cobeat class, course, or event, you agree to the Terms & Conditions outlined below. These are in place to keep things fair, safe, and enjoyable for everyone in our community.

1. Studio House Rules (All Classes + Labs)

  • Please arrive a few minutes before the class start time and ensure you register yourself into the class. If you arrive late, please make yourself known to the instructor before leaving so they are able to sign you into the class.

  • Please ensure you have an email confirmation of the ticket in your name for the correct date, unless you have multiple tickets under one booking.

  • Please ensure you do not use any of the Gymbox gym premises unless you are a Gymbox member. Please do not leave any belongings in the changing rooms unless you are a Gymbox member.

  • Always follow the instructor’s guidance during class. Respect fellow dancers, instructors, studio staff, and the space.

  • cobeat is not responsible for lost or stolen personal belongings.

  • Participation is at your own risk. Please inform the instructor of any injuries or health conditions before class.

  • By attending class, you consent to photography or video recording for marketing purposes, but please inform us at the beginning of the class if you would like to be excluded from any video content.

2. Class Tickets: Drop-In Passes

Drop-in passes apply to individual weekly classes, including Bollywood Intermediate, Bollywood Improvers (Holborn + Harrow) and cobeat sweat.

Booking + Use
Drop-in passes are location and class-specific. All bookings are subject to class capacity and must be made in advance.

Validity
Each class has a fixed validity period of 2 months, starting from the date of first use. This class credit must be used within this validity period.

Cancellations + Credits
All classes are non-refundable. Drop-in classes must be cancelled at least 24 hours before the class start time to receive a credit. Cancellations made less than 24 hours before class are non-refundable and non-creditable. Credits must be used within the original validity period of the pass. Any unused credits will expire after the validity period. Expiry dates will only be extended if a class is amended or cancelled by cobeat.

Resale + Transfers
Drop-in passes, bookings and credits are non-transferable and cannot be resold. Any resale or sharing of tickets or credits will result in the booking being invalid. In the case of any exceptional circumstances, please email us at info@cobeat.london.

3. Class Packs

Class packs offer discounted access to multiple weekly classes and are available for specific class levels, locations, and time periods.

Booking + Use
Class packs are strictly class and location-specific and cannot be mixed across offerings. All classes must be booked in advance and are subject to capacity.

Validity
Each class pack has a fixed validity period of 3 months, starting from the date of first use. All classes and credits must be used within this validity period.

Cancellations + Credits
All classes are non-refundable. Cancellations must be made at least 24 hours before the class start time to receive a credit. Credits must be used within the original class pack validity period. Any unused credits will expire once the pack validity ends. Validity will only be extended if classes are amended or cancelled by cobeat.

Resale + Transfers
Class packs, bookings, and credits are non-transferable and cannot be resold. Misuse of class packs may result in removal of credits without refund. In the case of any exceptional circumstances, please email us at info@cobeat.london.

4. Courses: BollyLab

BollyLab is a structured, multi-week beginner dance course and operates differently from weekly classes.

Booking + Use
BollyLab bookings cover the full course duration and use a fixed number of credits. Course places are limited and must be booked in advance.

Cancellations + Credits
All classes are non-refundable. BollyLab bookings must be cancelled at least 72 hours (3 days) before the course start time to receive credits. Credits issued for BollyLab cancellations may be used for a future BollyLab taking place within 3 months. Credits are non-transferable and cannot be resold. Any unused credits will expire after the 3-month validity period. Credits will only be extended if the course is amended or cancelled by cobeat.

5. Changes + Cancellations by cobeat

cobeat reserves the right to amend instructors, venues, schedules, or class formats where necessary. If a class or course is cancelled by cobeat, your credit validity will be extended or an alternative option will be offered.

6. Exceptional Circumstances

We understand that unexpected situations can arise. For exceptional circumstances, please contact us at info@cobeat.london. All exceptions are reviewed on a case-by-case basis.

7. Contact

For any questions relating to bookings, credits, or these Terms & Conditions, please email info@cobeat.london.

Thank you for being part of the cobeat community 💛